Activities Provided
Product Development
Sourcing, processing and collection of documents and KYC Requirements
Monitoring and collections
Loan servicing, cutomer rating and support
Obligation for collections
Recovery /collection agents
Assistance in verification of KYC
Customer Support
Grievances Mechanism
Data Sharing, confidentiality and privacy
Nodal Officer and Grievance Redressal Official (GRO)
Pranaya Kumar Biswal (General Queries)
Sashikanta Parhi (Collection-related Complaints)
Designation
Grievance Redressal Officer
Contact no
7618789180
GRO Email
grievance@nirafinance.com
Address
NIRA, 3rd Floor, 2nd Building, 36/5 Hustle Hub Tech Park, Somasundarapalya Main Rd, Adjacent 27th Main Road, Haralukunte Village, Sector 2, HSR Layout, Bengaluru, 560102